Our offering includes three products:

1. Software for your Amazon Vendor business – daily operations
Automated recovery of Shortage Claims, Price Claims, and CoOp Claims. Central monitoring of chargebacks, such as SIPP and SIOC, returns, all invoices, and payments across all Vendor Centrals.

2. Retro Claim CoOp recovery – historical amounts
BAROS identifies overcharged marketing costs and recovers them for you with no effort on your side — up to 7 years retroactively.

3. Retro Claim Shortage recovery – historical amounts
BAROS identifies open Shortage Claim amounts, such as quantity discrepancies and PQV, and recovers them together with you — up to 6 years retroactively.

Yes, the BAROS.CLOUD products can be booked flexibly and independently of each other. This allows companies to use exactly the solutions they currently need.

BAROS.CLOUD offers:

• Comprehensive software: accounting, automated claim management, chargebacks, returns, CoOps, KPIs, customized reporting, cross-Vendor Central key figures, and more.
• Maximum control and data transparency for our customers, as the software can be operated independently — you remain in control of your data.
• Individual data downloads in Excel and CSV format for direct import into your ERP system.
• Expert teams and consultants in Europe and the United States.
• Secure storage of all customer data in Germany, CyberVadis certified.
• And much more.

The result: lower costs, less manual effort, greater transparency, and higher recovery rates.

• Shortage Claims: 2.97%
• Price Claims: 0.13%
• Chargebacks: 0.42%
• CoOps: 2% of CoOp volume, approximately 0.5% of revenue
• Cash discount: 2%, if a cash discount agreement exists

*Revenue-weighted analysis of 2,243 different Vendor Centrals across 19 different markets.

The success rate depends on various factors within your Vendor Centrals, including country structure, revenue, AVS, Vendor Manager, historical activities, and more.

We regularly achieve success rates of up to 90%.

The onboarding process takes place in several steps:

• Free demo, goal definition, and NDA agreement
• Free potential analysis based on Vendor Central data
• Non-binding analysis call and software training
• Free 14-day trial period of the platform
• Signing and seamless transition to software usage

Depending on the data volume and Vendor setup, this usually takes 10 to 14 days.

The following data is required:

Costs and inventory, digital reports, financial reports, invoices, integration management such as EDI/API, operational performance, operational reports, payments, product management, purchase orders, returns, and shipments.

The data is used exclusively to analyze invoices, payments, and claims. No personal data according to GDPR, end-customer data, or bank account data is processed.

BAROS only requires access to your Vendor Central, so the technical effort for the Vendor is very low.

No complex IT integration or development work is required from the customer.

The data is stored on secure servers within Germany and processed according to current security standards.

To protect your sensitive data, BAROS uses:

• encrypted data transmission
• secure cloud infrastructure
• strictly controlled multi-factor access rights

None!

The potential analysis, onboarding, and 14-day trial period are free of charge and non-binding.

Software:

• transparent flat-fee structure starting at $299/month
• full cost control regardless of claim volume
• long-term cost predictability

Retro Claim recovery for CoOps and Shortages:

• success-based compensation on successful recoveries — you only pay when we successfully recover funds
• no cost risk
• clear monthly billing

The contract term is agreed individually. As a rule, there is a minimum term of 12 months.

Yes, the cancellation period is 3 months before the end of the contract term and is transparently regulated in the contract.