We solve problems you didn't even know you had.

Dealing with Amazon shortage claims can be frustrating and costly for vendors, leading to significant financial losses. At BAROS, we simplify the recovery process with our AI-powered software that detects, disputes, and recovers unjustified deductions - saving you time and maximizing your revenue. Instead of manually disputing claims, our automated solution handles everything seamlessly, ensuring you recover lost funds with minimal effort. Learn how to prevent future claims, streamline dispute management, and boost your profit margins effortlessly. Schedule a free demo today and take control of your Amazon shortage claims!

Amazon is adjusting the Ships in Product Packaging (formerly SIOC - Ships in Own Container) chargebacks – now based on weight!

We are thrilled to announce that Baros Solutions will be sponsoring the Amazon Vendor Connect Live Event 2025! This exciting event, organized by the experienced Carina McLeod and her team at eCommerce Nurse, will take place on February 27, 2025, in London. It brings together Amazon vendors, industry experts, and brand specialists to discuss the latest developments and strategies in the Amazon ecosystem.

In the dynamic world of technology, continuous development is crucial for the success of a business. Over the past few years, BAROS Solutions GmbH has established itself as an innovator in the field of automated recovery of unjustified Amazon costs. With the launch of BAROS.CLOUD, we have not only shaped our own story but also revolutionized the way companies manage their Amazon Vendor Central. In this blog post, we take a look back at the development history of BAROS and highlight key milestones on the path to becoming the leading software in claims management for Amazon vendors.

If you don’t ASK...you’ll never know. We have summarized our visit to this year's ASK in Erfurt and are still looking forward to seeing customers and partners again!

Shortage claims occur when not as many units are delivered as promised in the ordering process. We have examined the effects of shortage claims on the margins of different vendors, get the results here.

Since we spend the whole year thinking about improvements in terms of price claims, chargebacks, CoOps and shortage claims we deserved to put our feet down and celebrate properly!

If goods "disappear" on the way to the warehouse, are "overlooked" in the incoming goods department, or the goods were "actually" not shipped, Amazon promptly asserts invoice reductions through so-called shortage claims! So even if the goods have arrived at Amazon, in our experience, vendors can lose up to 10 percent of their sales through this process! The subsequent investigation of causes and the management of objections are usually complex and intransparent - and thus often fall by the wayside.

Thursday, November 30th, BAROS invited customers and friends to the first roundtable for Amazon Vendor Specialists & Executives. In a very relaxing atmosphere, 25 participants met for dinner and drinks in the wine cellar of the Mussumer Krug in Bocholt. In addition to food and drinks, there was a lot of discussion and exchange of ideas.

We have noticed that for the majority of our 1P Vendor customers, Chargebacks for SIOC (Shipping in Own Container / products received that have not been certified by Amazon’s Frustration-Free Certification Program) result in high costs. In many cases, this is the second-highest type of Chargeback cost incurred, typically behind PO On Time Accuracy.